PRIVACY POLICY

Last Updated: June 10, 2026

Ever Glow operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Ever Glow uses Shopify technology to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise interact with the Services, or communicate with us through any other means.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual.

Personal information does not include anonymized data or information that has been de-identified so that it can no longer reasonably identify or be linked to you.

Depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact Information

Including your:

• Name

• Billing address

• Shipping address

• Phone number

• Email address

Financial Information

Including:

• Credit card details

• Debit card details

• Payment card information

• Financial account information

• Transaction details

• Payment method

• Payment confirmations

Account Information

Including:

• Username

• Password

• Security questions

• Preferences

• Account settings

Transaction Information

Including information about products you:

• View

• Add to cart

• Save to a wishlist

• Purchase

• Return

• Exchange

• Cancel

Including records of previous transactions.

Communications

Information you provide when contacting customer support or communicating with us.

Device Information

Including:

• IP address

• Browser information

• Device identifiers

• Network connection details

Usage Information

Information about how and when you interact with our Services.

SOURCES OF PERSONAL INFORMATION

We may collect personal information:

Directly From You

When you:

• Create an account

• Place an order

• Contact us

• Subscribe to communications

• Use our Services

Automatically

Through:

• Cookies

• Pixels

• Similar technologies

• Device interactions

From Service Providers

Including providers that collect or process information on our behalf.

From Partners and Third Parties

Including advertising, analytics, and business partners.

HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information to:

Provide, Personalize and Improve Services

Including:

• Processing payments

• Managing orders

• Shipping products

• Facilitating returns and exchanges

• Managing customer accounts

• Providing customer support

• Personalizing your shopping experience

Marketing and Advertising

Including:

• Sending promotional emails

• Sending SMS communications

• Delivering personalized advertisements

• Measuring advertising performance

Security and Fraud Prevention

Including:

• Account authentication

• Fraud detection

• Risk monitoring

• Security protection

Communications

To:

• Respond to inquiries

• Provide customer service

• Maintain our business relationship with you

Legal Compliance

Including:

• Compliance with applicable laws

• Responding to lawful requests from authorities

• Enforcing our policies and terms

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information:

To Shopify and Service Providers

Including:

• Payment processors

• Logistics providers

• Cloud storage providers

• Customer service providers

• Analytics providers

To Marketing and Advertising Partners

To deliver advertising and marketing services.

With Your Consent

When you request or authorize disclosure.

Within Our Corporate Group

Including affiliates and related companies.

In Business Transactions

Including mergers, acquisitions, restructuring, or insolvency proceedings.

For Legal Reasons

Including compliance with legal obligations and protection of our rights.

SHOPIFY RELATIONSHIP

The Services are hosted by Shopify.

Shopify collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be transferred to Shopify and shared with third parties located in countries other than your own.

To learn more about Shopify's privacy practices, please visit:

https://privacy.shopify.com

THIRD-PARTY WEBSITES

Our Services may contain links to third-party websites.

We are not responsible for the privacy, security, content, accuracy, or practices of third-party websites.

You should review the privacy policies of any third-party sites you visit.

CHILDREN'S DATA

The Services are not intended for children.

We do not knowingly collect personal information from individuals under the age required by applicable law.

Parents or legal guardians who believe a child has provided personal information may contact us to request deletion.

SECURITY AND RETENTION

While we implement reasonable safeguards to protect personal information, no security system is completely secure.

We retain personal information only for as long as necessary to:

• Provide the Services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Delete your personal information

• Receive a copy of your data

• Request data portability

• Object to certain processing activities

• Opt out of targeted advertising

• Withdraw consent where applicable

To exercise your rights, contact us using the information below.

We may need to verify your identity before processing your request.

COMPLAINTS

If you have concerns about how we process your personal information, please contact us first.

Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

INTERNATIONAL TRANSFERS

Your personal information may be transferred to, stored, and processed in countries outside your country of residence.

Where required by law, we implement appropriate safeguards, including Standard Contractual Clauses approved by the European Commission or equivalent mechanisms.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Changes will be posted on this page together with the updated revision date.

Continued use of the Services after any update constitutes acceptance of the revised Privacy Policy.

CONTACT US

If you have any questions regarding this Privacy Policy, our privacy practices, or if you wish to exercise your privacy rights, please contact us:

Email: ever.glow.necklace@gmail.com

Business Name: Ever Glow