Terms of service

TERMS OF SERVICE

Last Updated: 06/10/2026

1. GENERAL INFORMATION

Welcome to Ever Glow.

Throughout these Terms of Service, the terms "Ever Glow", "we", "us", and "our" refer to Ever Glow.

Ever Glow operates this website and online store, including all information, content, features, tools, products, and services made available to customers worldwide.

By accessing our website, placing an order, or using any part of our Services, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Refund Policy.

If you do not agree to these Terms, you must not use our Services.

2. ELIGIBILITY

You must be at least 18 years old, or the age of majority in your jurisdiction, to use our Services or place orders through our website.

By using our Services, you represent that you have the legal capacity to enter into binding agreements.

3. PRODUCTS AND SERVICES

We make every reasonable effort to display product descriptions, images, specifications, and pricing accurately.

However, product colors, appearance, packaging, and presentation may vary slightly due to device settings, manufacturing updates, or photography limitations.

We reserve the right to:

  • Modify product descriptions.

  • Discontinue products.

  • Limit quantities.

  • Refuse service.

  • Restrict sales to specific jurisdictions.

At any time and without prior notice.

4. ORDERS

All orders are subject to acceptance and availability.

After placing an order, you will receive an order confirmation email.

This confirmation does not constitute acceptance of the order.

Ever Glow reserves the right to refuse, limit, cancel, or modify any order at our sole discretion, including in cases involving:

  • Pricing errors.

  • Suspected fraud.

  • Product availability issues.

  • Violations of these Terms.

5. PRICING AND PAYMENTS

All prices displayed on the website are shown in the selected currency and may change without notice.

Unless otherwise stated, prices do not include:

  • Customs duties.

  • Import taxes.

  • VAT.

  • GST.

  • Brokerage fees.

  • Other governmental charges.

Customers are responsible for all applicable taxes and fees imposed by their jurisdiction.

Payment must be successfully authorized before an order is processed.

6. SHIPPING AND DELIVERY

Order processing generally requires 3 to 6 business days.

Estimated delivery times are typically 10 to 15 business days after shipment.

Delivery times are estimates only and are not guaranteed.

Ever Glow is not responsible for delays resulting from:

  • Customs procedures.

  • Carrier operations.

  • Weather events.

  • Transportation disruptions.

  • Government actions.

  • Force majeure events.

Risk of loss and responsibility for the package pass to the customer once the carrier records successful delivery.

7. RETURNS, REFUNDS AND WARRANTY

Returns, refunds, and warranty claims are governed by our separate Returns & Refund Policy and Warranty Policy.

Customers should review those policies before placing an order.

8. INTELLECTUAL PROPERTY

All content available on this website, including but not limited to:

  • Logos.

  • Brand names.

  • Product designs.

  • Product images.

  • Graphics.

  • Text.

  • Videos.

  • Software.

  • Marketing materials.

is owned by Ever Glow or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, sold, or used without prior written permission.

9. USER CONDUCT

You agree not to:

  • Violate any applicable law.

  • Engage in fraudulent activity.

  • Transmit malicious software.

  • Attempt unauthorized access to our systems.

  • Scrape, harvest, or collect data.

  • Interfere with the operation of the website.

  • Use automated systems or bots in a manner that disrupts our Services.

We reserve the right to terminate access to any user who violates these Terms.

10. THIRD-PARTY SERVICES

Our website may contain links to third-party websites, services, payment providers, social media platforms, or external resources.

Ever Glow is not responsible for the content, policies, security, or practices of third parties.

Your use of third-party services is at your own risk.

11. PRIVACY

Your use of our Services is subject to our Privacy Policy.

By using the Services, you consent to the collection, processing, and use of information as described in that policy.

12. DISCLAIMER OF WARRANTIES

Except where prohibited by law, the Services and all products are provided on an "AS IS" and "AS AVAILABLE" basis.

Ever Glow makes no representations or warranties, express or implied, including warranties of:

  • Merchantability.

  • Fitness for a particular purpose.

  • Non-infringement.

  • Availability.

  • Accuracy.

Some jurisdictions do not allow certain warranty exclusions, so some limitations may not apply.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Ever Glow shall not be liable for:

  • Indirect damages.

  • Incidental damages.

  • Consequential damages.

  • Special damages.

  • Loss of profits.

  • Loss of revenue.

  • Loss of data.

  • Business interruption.

arising out of or related to the use of our Services or products.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

14. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Ever Glow, its affiliates, directors, officers, employees, contractors, and service providers from any claims, damages, liabilities, losses, or expenses arising from:

  • Your breach of these Terms.

  • Your misuse of the Services.

  • Your violation of applicable laws.

15. FORCE MAJEURE

Ever Glow shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including:

  • Natural disasters.

  • Pandemics.

  • Government actions.

  • Armed conflicts.

  • Labor disputes.

  • Transportation interruptions.

  • Telecommunications failures.

16. SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of the country and jurisdiction in which Ever Glow is legally established.

Nothing in these Terms shall limit any mandatory consumer protection rights available under the laws of the customer's country of residence.

18. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.

Updated versions will be published on this website with a revised effective date.

Continued use of the Services constitutes acceptance of the revised Terms.

19. CONTACT INFORMATION

Business Name: Ever Glow

Customer Support Email:
ever.glow.necklace@gmail.com